"SIP Streaming in progress, RTSP Streaming is not allowed, try after some time !!!"

[Brigitta]

I recently purchased 2 new Essential Spotlight cameras and although they are functioning normally and sending me notifications, but I cannot livestream the feed. I continually get the above-referenced error code or "This camera is streaming on another device and cannot be accessed right now" - even though I'm the only active user trying to retrieve the feed when I look under active users. What can I do to livestream on these cameras? 

[Laylabird]

I too am having this problem with new cameras. Any help out there? Thanks. 

[BrookeN]

I have reached out to the development team to look into this. As soon as there is an update I will reach out to the community.

[BrookeN]

@Brigitta  and @Laylabird  can you please provide the serial numbers of the cameras you are seeing this behavior on. Please send these to me via dm. You send a dm by clicking on the envelope icon on the top right of the forum page.

[MarkV303]

I just restarted a camera, and now I'm seeing this message as well for it (But not another that has not been restarted).

This is even after restarting the camera several times, and also restarting my phone.

The web/browser streaming shows that the streaming is in use by another device and can't be viewed now.

Firmware   1.080.22.1_42_39af8c3

Hardware   VMC4041PAerH4

Serial Number   AAE41A75B2D49

[MarkV303]

Interestingly... This device was not previously in Google Home; so I added it.  

I can now view it within Google Home, but I still cannot view it within Arlo App, nor via my.arlo.com.

Arlo App shows: SIP Streaming in progress, RTSP Streaming is not allowed, try after some time !!!

my.arlo.com shows: Live Streaming is currently in use by another device

My other camera which has not been rebooted still works within both Arlo App and my.arlo.com

[MarkV303]

Stranger yet... it just started working again on the Arlo App, but it still does not work for the my.arlo.com

[BrookeN]

I have reached out to our development team and they are currently looking into this. 

[Eb358]

@BrookeN, I am experiencing this error as well. It's been a week since this posted. Any updates???

[BrookeN]

@Eb358 can you please dm me the serial number of the camera you are seeing the behavior on? You send a dm by clicking on the envelope icon on the top right of the forum page.

[Eb358]

@BrookeN@Oddly enough, my device is live streaming again. I plan to replace it. I was just curious about what the cause was for this situation. I thought it may have been hacked

[Antina]

I am also having this issue. Started a couple days ago. I can stream on the app, but not on any of my Google Hubs. Started with the indoor essential cameras and now also the outdoor camera won't stream. Spent yesterday on the phone with Arlo support and it was zero help. I've unlinked, relinked, restarted, removed and readded. Everything short of factory resetting everything. Very frustrating!

[Crumjr90]

We just had this exaxt message/error with our doorbell camera. It was also making this loud screeching noise for 15 minutes until we finally got it to stop.

[opa12x]

Essential door bell - brand new - having this problem - and cannot see the live stream - cannot adjust the activity zones - so far, useless.

[yuwf]

I got the same problem of my doorbell too, cant watch the live streaming 

[BrookeN]

@opa12x can you try logging out and logging back in for me and seeing if the behavior is the same?

The development team was able to reproduce the issue as described and is continuing to work toward a solution. As soon as we have more information available, we'll post an update. 

[Greylines]

Update 06:53pm: Seems to have resolved itself. Only thing I did was log in on a desktop browser.

Now happening to my Essential doorbell as well.

Rebooted, logged out and in, no change.

[ffar02]

Having the same problem, be interested in finding out what the solution is.

[Foreteewinks]

This has just happened to my Doorbell . Just says Streaming from another device ! What gives?

[Nico201609]

I’m having this same issue. Started with the door bell just staying on but would not connect video just sound disarmed everything and re armed and now saying streaming in progress by another device. 

[Nconte30]

I al having the same issue.  I was watching the camera for trick or treaters on Halloween, when a kid rang the bell. When I returned to the app I get the same message as the other posts say. Never seen this before.

[opa12x]

Arlo replaced my device with a Video Doorbell 2K

[Leighanna89]

I'm now also having the same issue. Really no solution from y'all after almost 3 months? As soon as I get the chance I'm getting rid of all of my arlo cameras and replacing them with something more reliable. This whole experience with arlo has been AWFUL, from issues with cameras themselves, the terrible app, never-helpful customer service, and increasing prices on top of all of it, what a joke!!

[Mtracz]

Same thing happened here. Wired doorbell stopped streaming after a trick or treater rang the bell. Says someone is already streaming. 

[justicefrog74]

I am having this issue as well. I did log out and log back in and it did nothing. The error persists. It was working fine and then it flipped to this error.