arlo essential - frozen screen when I thought all was ok

[perrydilley]

on my android app without any indication i was evidently seeing a frozen screen when i thought all was ok. the view looked normal had live upper left corner as if everything was ok, UNTIL someone came up into where i should have gotten notice nothing happened no recording, no notice of intrusion nothing. a perfect frozen view. i have no faith whatsoever in this camera now, it has done this a couple times so i might or might not get anything  or see a still frozen view while im getting robbed with no indication there is any error. thank you, i am returning this piece of junk i have had $24 cameras that work better more reliable

[JamesC]

perrydilley,

This could be a symptom of poor signal strength or WiFI interference. What does the signal strength icon show for the camera? 

JamesC

[pmpinc64]

I discovered today that I have same issue as perrydilley. My camera wifi signal strength is strong. This doesn't instill a lot of confidence in the system. I've had my cameras for over 2 months so it's too late to take them back.

[jguerdat]

Signal strength isn't the only parameter of concern - quality is also important. Move the camera to a different location and see if that makes a difference.