Wireless Camera video is no longer available in Setup and activity area.

[hardge00]

Wireless camera video is no longer available in setup or activity area settings. Also will not detect motion bot passes the motion test.

[jguerdat]

We need a lot more detail. What have you tried and what do you see? What do you mean by "no longer available in setup or activity area settings"? Have you tried removing the camera from your account and adding it back?

[hardge00]

The camera video, what the camera sees, when selected (live) was seen when selecting Device Settings: Video Settings and Activity Zones. 

Yes, removed, re paired camera to base. Also Motion Test passes on camera but does not detect motion. 

[jguerdat]

Are there appropriate rules for the camera in your various modes? Is motion detection enabled?

[hardge00]

Yes, camera was operating in all modes. Stop getting notifications on motion about 2 weeks ago. Camera is under carport at beach house. 2 other cameras are operating with no issues. Changed batteries, tried to access Activity zone setting and couldn’t due to no video image. Camera passed Motion Sensor test.

[jguerdat]

And you have a subscription for all cameras? That's needed for cloud recordings (although you should still get notifications). If you do, you can use the app to go to Settings, Support and choose your camera. Scroll down to Contacts to see what official support can offer.

[hardge00]

Still no solution for not being able to set activity zone size. No picture to reference size to.