Arlo|Smart Home Security|Wireless HD Security Cameras
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gwroth1
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‎2022-12-26 01:57 PM

My router is 2.4 and 5 Ghz.  My iPhone is a 5 Ghz Apple 14 pro.    Having trouble connecting to My new Arlo Essential

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StephenB
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‎2022-12-27 05:13 AM
@gwroth1 wrote:

My router is 2.4 and 5 Ghz.  My iPhone is a 5 Ghz Apple 14 pro.    Having trouble connecting to My new Arlo Essential

One option is to try adding the camera on a PC (browse to my.arlo.com).

 

You could also try disabling 5 Ghz in your router during onboarding (if the router lets you do that).

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