Arlo|Smart Home Security|Wireless HD Security Cameras

Updated app, update removed cameras

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Glen81069
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Phone wife uses was missing a camera.  There were 2 of 3 showing.  I updated the app according to suggestions and now NO cameras are showing.  Tried connecting a camera and it won't now connect.  

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jguerdat
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I'm getting some mixed signals here. I assume you're the primary user and your wife was granted access? Which user interface do both apps see - the old one that uses Library or the new one that uses Feed? Both must use the new UI if Feed is shown for either account. You say you updated (the app actually supports both UIs so it's not an app issue) which I take to mean you're now using Feed. Your wife must now click on Home near the top to select the bottom choice which is your Home. Each user gets a default Home so she has to choose yours. I suggest renaming Home to make it obvious.

 

Also, you can't connect a camera that's already been added to an account.