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Unable to authorize elctronic paymant

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  • ‎2022-06-11 02:11 PM
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ttma88
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‎2022-06-11 02:11 PM

I've been trying to subscribe to an Arlo subscription for the past 2 weeks now, and every time I try to confirm my payment a message pops up on the top of my screen saying "unable to authorize electronic payment."  Any tips to help,

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StephenB
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‎2022-06-11 04:29 PM
@ttma88 wrote:

I've been trying to subscribe to an Arlo subscription for the past 2 weeks now, and every time I try to confirm my payment a message pops up on the top of my screen saying "unable to authorize electronic payment."  Any tips to help,

Are you in a country where Arlo offers a subscription?  https://kb.arlo.com/88/What-are-the-available-Arlo-subscription-plans-and-how-much-cloud-recording-i...

 

Also, PayPal, Discover, and American Express can't be used in some countries: https://kb.arlo.com/000062542/How-do-I-change-the-payment-method-for-my-Arlo-account

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