Arlo|Smart Home Security|Wireless HD Security Cameras

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Hi. I have an Arlo Essential Spotlight Camera that has been offline for a while and now I’m unable to connect to it or even factory reset it.

I’m on a new wireless network due to moving but I’ve assured that I’m on 2.4ghz with my phone as the app says when adding a new device. (I already removed it.)

I have no idea how to get it back online and connected. It has a charge. When I press and hold the sync button, nothing happens at all. No blue lights or anything. Any solutions?

1 REPLY 1

Sounds like the battery is dead, perhaps because of the time to move. Charge the battery and try again.

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