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CSAXON75
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Follower
‎2022-12-17 03:47 AM

Hi Just fitted  the Arlo wireless Door bell.

I am getting silent (video) notifications on my phone but no sound notifications?

Using a Samsung S21 so Android version 13.

Checked all tabs are set to allow and still not working uninstalled and reinstalled but still no sound notifications.

All working if someone press the door bell?

Any help would be appreciated.

 

Thanks 

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ShayneS
Arlo Moderator
Arlo Moderator
‎2022-12-20 03:33 PM

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.

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