Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Two cameras connect third will not

Reply
Discussion stats
  • 1 Reply
  • ‎2023-04-06 07:27 PM
  • 1099 Views
  • 0 Likes
  • 2 In Conversation
aconstancio
Follower
Follower
‎2023-04-06 07:27 PM

I bought a pack of three Arlo essential spotlight cameras. They worked great. Upgraded internet to fiber optic. Two of the three connect the third wouldn’t. Arlo sent new camera and I’m still have the same issue!! Any advice is appreciated 

Labels:
0 Likes
Reply
Message 1 of 2
1,099
1 REPLY 1
StephenB
Guru Guru
Guru
‎2023-04-07 04:42 AM
@aconstancio wrote:

I bought a pack of three Arlo essential spotlight cameras. They worked great. Upgraded internet to fiber optic. Two of the three connect the third wouldn’t. Arlo sent new camera and I’m still have the same issue!! Any advice is appreciated 

Although too late now, when migrating to a new router it's simplest to configure it to use the same network name and password as the old one.  Then there is no need to change settings on any of your devices.

 

If you've been trying to re-onboard the camera using the app, then I suggest trying on a PC (my.arlo.com).  That sometimes works when the app fails.

0 Likes
Reply
Message 2 of 2
1,089
Discussion stats
  • 1 Reply
  • ‎2023-04-06 07:27 PM
  • 1100 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.