Temperature is too low

[chris92100]

Hi,

After recharging my camera, The following message is displayed:

"The temperature is too low. The camera will operate again when the temperature will rise"

What should I do?

Type of Arlo: VMC2030AerH8

Firmware: 1.090.35.0_19_6ffa5b2

Regards,

Chris

[jguerdat]

Assuming you're not in the Arctic/Antarctica, I would start by removing the camera from the account and add it back using the procedure linked below to see if that clears the message. If not, use the app to go to Settings, Support and choose your camera. Scroll down to Contacts to see what official support may offer including a possible RMA.

https://kb.arlo.com/000062880/How-do-I-factory-reset-and-re-sync-my-Arlo-camera-Arlo-Secure-4-0