Subscribtion

[Nedu]

Hi. I subscribed for arlo door bell but my arlo could not connect. So, I will like to cancel my subscription for now until my door bell is connected. 

[jguerdat]

Use the app to go to the subscriptions section. There's a cancel subscription selection in there.

[Nedu]

Hi, I couldn't find any information about unscribing on the app. 

Please can you do it from your side. Alternatively,  you can give me a phone number so I can call. 

Thank you

Chinedu

[StephenB]

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@Nedu wrote:

Hi, I couldn't find any information about unscribing on the app. 

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Use a PC browser (the subscription can't be managed on the iPhone due to Apple App store requirements).

If you see "Library" as a menu option in your app, then follow these instructions:

• https://kb.arlo.com/1215141/How-do-I-change-or-cancel-my-Arlo-subscription-plan

If you see "Feed" instead, then follow these instructions:

• https://kb.arlo.com/000063052/How-do-I-change-or-cancel-my-Arlo-subscription-plan-Arlo-Secure-4-0

Note this is a user-to-user forum, not Arlo support.