Stopped recording

[curtisw48]

It will show live but doesn't record, any ideas why?
Certainly can't get ahold of anyone working for Arlo...

[TomMac]

Are the cameras Armed?

Does the manual RECORD work?

[psyjoniz]

Hello,

I am having the same problem with numerous cameras (all the same model).

They are:

- Within WiFi range and no interference

- Turned on

- Armed

- Fully powered (+solar panels)

- Respond to configuration changes

- Live works

- Manually recording works

- Automatic recording DOES NOT WORK unless they are reset - this happens almost daily.

I am finding that I have to reset these cameras almost every day and must constantly babysit them because they will just stop recording.

I paid way too much money for these cameras to be having this issue.  There has to be a bug in the software that can be found and fixed.  I am a very unhappy customer right now.

[dcfox1]

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@curtisw48 wrote:
It will show live but doesn't record, any ideas why?
Certainly can't get ahold of anyone working for Arlo...

---

By chance did your 3 month trial subscription run out. 

[CSK2022]

I am having the same issue can manually record but does not automatically record. Stopped in 1/28/22

[jguerdat]

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@dcfox1 wrote:

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@curtisw48 wrote:
It will show live but doesn't record, any ideas why?
Certainly can't get ahold of anyone working for Arlo...

---

By chance did your 3 month trial subscription run out. 

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Nobody is going to answer the question?