Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Sharing cameras

Reply
Discussion stats
  • 1 Reply
  • ‎2023-08-04 01:35 PM
  • 1268 Views
  • 0 Likes
  • 2 In Conversation
PropertyOfBretL
Follower
Follower
‎2023-08-04 01:35 PM

My boyfriend sent me a full access invite when I accepted it I made my account but when I added the cameras they deleted on his account what should we do. We want to keep him as administrator and give me full access and allow us both to see the cameras

Labels:
0 Likes
Reply
Message 1 of 2
1,268
1 REPLY 1
StephenB
Guru Guru
Guru
‎2023-08-04 05:51 PM
@PropertyOfBretL wrote:

My boyfriend sent me a full access invite when I accepted it I made my account but when I added the cameras they deleted on his account what should we do. We want to keep him as administrator and give me full access and allow us both to see the cameras

If the cameras are in your account then your account is primary.  You need to share the cameras with your boyfriend, not the other way around.

 

The primary account (e.g., yours) will have some privileges that his account will not have.

0 Likes
Reply
Message 2 of 2
1,262
Discussion stats
  • 1 Reply
  • ‎2023-08-04 01:35 PM
  • 1269 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.