Arlo|Smart Home Security|Wireless HD Security Cameras

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Updated subscription to Plus Unlimited on 2 Jan. Two issues that have yet to be resolved. First, unable to see any cameras in my.arlo.com. Second, when I view any of my cameras, upon closing time in upper left corner reverts to last time viewed. Didn’t experience any of these issues before updating subscription.

2 REPLIES 2

Are you still seeing this same behavior? Have you tried logging out and logging back in to see if that resolved what you are seeing?

@wdallison wrote:

First, unable to see any cameras in my.arlo.com.

Are you looking at the "devices" screen? Or are you looking at the dashboard?

@wdallison wrote:

Second, when I view any of my cameras, upon closing time in upper left corner reverts to last time viewed. Didn’t experience any of these issues before updating subscription.

Are you looking at a recorded video in the feed? Or are you livestreaming?

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