Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Not connecting

Reply
Discussion stats
  • 1 Reply
  • ‎2022-09-14 02:33 PM
  • 1125 Views
  • 0 Likes
  • 2 In Conversation
90eddie90
Follower
Follower
‎2022-09-14 02:33 PM

I try to connect my arlo camara and when trying to connect it the map comes out and doesnt find it

Labels:
0 Likes
Reply
Message 1 of 2
1,125
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2022-09-15 07:46 AM

What is the "map"? A typo?

 

Are you choosing the right camera? There the Essential camera with and without spotlight - be sure to choose the proper one. You might want to try resetting the camera:

 

https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera

0 Likes
Reply
Message 2 of 2
1,110
Discussion stats
  • 1 Reply
  • ‎2022-09-14 02:33 PM
  • 1126 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.