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New Router

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Sstespri
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Follower
‎2021-10-30 06:08 AM
Moved houses and have a new router. I’ve tried everything to get this router to connect to the Arlo hub and nothing works. Do I need to update firmware? Thanks.
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StephenB
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‎2021-10-30 06:37 AM
@Sstespri wrote:
Moved houses and have a new router. I’ve tried everything to get this router to connect to the Arlo hub and nothing works. 

What LED status are you seeing on the hub?  https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-base-station-mean

 

Are you seeing the hub in the router's attached device list?

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