This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
New Owner Configuration Problem VMC2030
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I bought a home that has 3 Arlo cameras on the outside of the home. On the bottom, there is a model number of VMC2030.
I am attempting to figure out how to set these up for my usage. I attempted to do so with the ARLO App, choosing "Essential Spotlight Camera & Essential XL Spotlight Camera" from the list (I hope that is correct as it looks like the image).
I am assuming these wireless cameras need to be charged periodically. Correct? When I held the button on the camera bottom, I expected to see a blue light flashing to then use the QR code.
In reading some troubleshooting problem information, I saw mention of a "base", and the previous owner needs to remove the camera from the same. The previous owner left a cable for charging, but nothing else.
Upon plugging the camera charging cable in, the Blue light flashes, then an orange light, then nothing.
Do I need a base? Is there a factory reset such as with the doorbell that requires a paperclip? Or do I hold the button on the camera's bottom to initiate resetting the camera?
Thank you.
Tom
- Related Labels:
-
Installation
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
You won't be able to onboard them unless the previous owner removed them from their account.
@TMHDesign wrote:Do I need a base?
No.
@TMHDesign wrote:
Is there a factory reset such as with the doorbell that requires a paperclip? Or do I hold the button on the camera's bottom to initiate resetting the camera?
https://kb.arlo.com/000062438/How-do-I-factory-reset-my-Arlo-wire-free-camera
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
That is not correct. I was able to set it up with my app once it had been charged. This makes me wonder, someone could come by and grab the cameras, go home, reset them, and be on their way.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@TMHDesign wrote:
That is not correct.
How do you know that the cameras weren't removed from their account???
-
Arlo Essential Spotlight
2 -
Arlo Mobile App
330 -
Arlo Secure
1 -
Arlo Smart
126 -
Before You Buy
224 -
Bevor Sie kaufen
1 -
Detección de Movimiento
1 -
Dépannage
1 -
Features
274 -
Installation
339 -
offline
1 -
Online and Mobile Apps
1 -
Online und mobile Apps
1 -
receipts
1 -
totally frustrated
1 -
Troubleshooting
1,572 -
VMC2030
2 -
VMC2030-100EUS
2 -
Warranty & Contracts
1
- « Previous
- Next »