New App is complete CRAP!

[SmashPalace]

Since installing the new app for my Essentials Spotlight cameras (Model: VMC2030AerH8 x3) the whole systems has completely turned to custard.  Now, with the new app (Ver. 4.16.1_28692) you have features (LOL ....ahahhahahhahhahahha) like "Arm Away" and "Arm Home" and "Standby"... which do absolutely nothing!  The Geofencing is broken... AGAIN!  There is no turning off the cameras, they are armed now whether you are home or away or you try to manually disable them using the only method available to you now which is "standby" mode.

The appalling state of the app and the system over all now, leads me to only conclude that the people who are doing the development have zero clue what they are doing.  It's either that or it's only me this is happening to and its a compatibility with my Samsung Galaxy S21... which I HIGHLY Doubt.

Matthew McRae CEO of Arlo Technologies, Inc. Do you have any clue on what's going on in your organisation?

[jguerdat]

While Samsung phones have had issues, read these FAQs to get you started. While your complaints aren't new, many issues are due to lack of understanding how the new UI needs to work.

https://kb.arlo.com/000062777/About-Arlo-Routines-Modes-Rules-and-Automations

https://kb.arlo.com/000062942/How-do-I-add-a-Schedule-Automation-to-my-Arlo-system

https://kb.arlo.com/000062822/What-are-Arrive-Leave-Automations-and-how-do-I-set-it-up-for-my-Arlo-s...

Turning cameras off is definitely different but possible without using Standby. Most cameras have an On/Off toggle in their settings but you can also edit your current mode and rule for the camera and just disable motion detection. There's no global Disarm/Arm as before.

As for geofencing, it works as long as you just change modes - you can't (currently) use a schedule as an action in GF. That's a known issue that hopefully gets fixed.

I've been on the new UI for a year (+/-) and it took time to figure out how to make things work as I needed. I wasn't able to totally get what I had in the old UI but it works for me.

[SmashPalace]

Reply with what you like, try to make out like I don't understand how to use this crap, go ahead insult my intelligence.  The new app is complete rubbish.  That's all there is to it.  They have no concept of design nor functionality.  Whatever developers they have working on this stuff are just simple folk that have no business doing this stuff.  It matters not to me... I had enough of their uselessness.  Cameras have been taken down to be resold (hopefully someone will buy them) and a new system purchased to go into it's place.  My time is not worth this rubbish!