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Model VMC2032 My Iphone battery goes flat very quickly when connected to cameras

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manonelly
Aspirant
Aspirant

My phone battery does not last when connected

12 REPLIES 12
TomMac
Guru Guru
Guru

Are you hooking the camera into your home wifi or using the phone as a hotspot ?

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Morse is faster than texting!
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manonelly
Aspirant
Aspirant
Yes through my home wi fi. I have tried adjusting the setting to bare minimum but no good. Plus you want to use the features the camera provides anyway.
I’ve sent an email to Arlo but no reply yet.
StephenB
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Guru

What iphone model?

what version of the app are you using?


manonelly
Aspirant
Aspirant
Iphone 11
The app Arlo Lifestyle my subscription is for 2 cameras
StephenB
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Guru

@manonelly wrote:
The app Arlo Lifestyle

Yes, but what version?

 

Select Settings, then scroll down to the bottom and choose About.

manonelly
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Aspirant
3.5.6 (2972) Sorry about that. It says it’s been released on 21/09/2021
StephenB
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Guru

How long is the iPhone battery lasting?

 

When you look at the settings (general->battery), what percentage of the battery use is attributed to Arlo?  On my iPhone 12 mini, it is generally around 10%.

manonelly
Aspirant
Aspirant
From 100% to 20% in less than 3 hours.
StephenB
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Guru

@manonelly wrote:
From 100% to 20% in less than 3 hours.

When you look at the settings (general->battery), what percentage of the battery use is attributed to Arlo?  On my iPhone 12 mini, it is generally around 10%.

manonelly
Aspirant
Aspirant
I didn’t look at it. But it only drains when I’m using the cameras.
If you have any suggestions or solutions please share. It’s a real pain in the back side and Arlo are not responding to me. Very disappointing.
Thank you for engaging with me.
StephenB
Guru Guru
Guru

@manonelly wrote:
I didn’t look at it.

I suggest that you look at it.  It will give you the power use of all your apps.

manonelly
Aspirant
Aspirant
Ok I will look at it. It will only confirm it’s the cameras doing the draining. So do you have any suggestions how to fix this. That’s what I am after. A solution.