Arlo|Smart Home Security|Wireless HD Security Cameras

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bibbs1000
Aspirant
Aspirant

I have 4 of these cameras.  For some reason only 3 were showing up in HomeKit.  So I thought I would delete my base station from HomeKit and try to set up again.   However now when I attempt to add the devices to HomeKit nothing is added as it continuously searches for devices without finding any.  

Does this mean I need a token reset?  Can I do this myself?

 

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ShayneS
Arlo Moderator
Arlo Moderator

I was only able to reset the vmb4000 hub, the 3000 appears offline at the moment. 

bibbs1000
Aspirant
Aspirant

Thank-you, that worked.

 

Is there any way to do this myself if future?  It seems like a waste of your time to have to do this for me.

 

ShayneS
Arlo Moderator
Arlo Moderator

@bibbs1000

 

This feature has been in the works so customers can reset on their own.