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Lost Connection
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I got 4x Arlo Essential VMC2030.
my app says that all 4 cameras seems to be offline.
i checked this:
- Cameras is Charged, i know, cause it has been charged all night.
- Wifi is working
- They are close to wifi router
- App is updated
- Reconnect to other wifi. (all steps went through, but then it is searching for devices nearby. and even with 5 cm between mobile device and camera. it cannot find anything.
i dont have a SmartHub or ArloBasestation.
it is just connected directly to the wifi router.
i did not try and remove the device and add again. cause they are connected to our Alarm system. so i would need to contact them about it.
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FrodeVP,
Given the troubleshooting steps you've already listed, I encourage you to reach out to support in your region to further investigate the issue.
You can contact Arlo support using the Arlo mobile app under settings > support.
JamesC
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I managed to connect 3 out of 4 cams. That last one will be changed by our security system.
BUT. Now i just lost connection again. What the f**k.
My cams is 2-3 years old. And it just now i experience so much trouble.
They are connected to same network. Nothing is changed……. Why they suddenly act so weird?
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