Arlo|Smart Home Security|Wireless HD Security Cameras
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Led won't shut off

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Alibbia78
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Follower
‎2023-07-06 09:59 PM

I charged my arlo essential camera to 100 and when I went to put it back up the orange led light came on and never shuts off. I can watch both live and library footage. What do I need to do to fix this. 

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JamesC
Community Manager
Community Manager
‎2023-07-07 10:48 AM

Alibbia78,

 

Try removing the camera from your account and factory reset. After the reset is complete, try adding the camera back to your account as if it were new. Do you still see the same behavior?

 

For more information on how to factory reset, see here: https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera

 

JamesC

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