Arlo|Smart Home Security|Wireless HD Security Cameras

I was messing with the away, arm, and standby icons and now my cameras will not record or alert me

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Lckyguy
Follower
Follower

I was messing with the away, arm, and standby icons and now my cameras will not record or alert me like usual.  How do I fix this so they work as normal again??

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StephenB
Guru Guru
Guru

@Lckyguy wrote:

I was messing with the away, arm, and standby icons and now my cameras will not record or alert me like usual.  How do I fix this so they work as normal again??


What mode is the system in?  (Go to the dashboard page - the current mode will be shown in color).

 

If it is "Standby", then select "Arm Away" and see if recordings start up again.

 

 

jasonlawnguy
Aspirant
Aspirant

I'm having the same issue I tried changing mode and that didn't work I've tried removing factory resetting cameras and reinstalled still nothing zero notifications and no recorded activity it's been going on right after I downloaded the new app 

StephenB
Guru Guru
Guru

@jasonlawnguy wrote:

I'm having the same issue I tried changing mode and that didn't work I've tried removing factory resetting cameras and reinstalled still nothing zero notifications and no recorded activity it's been going on right after I downloaded the new app 


The cause of your issue might be different.

 

Can you make a manual recording while livestreaming one of the cameras?