I get "unexpected error" after live streaming for 20 minutes. How can this be resolved?

[bejcon]

Hi all,

I have several Arlo Essential Spotlight cameras around my office.

I am trying to setup a LIVE view (from browser) on a separate monitor, so that I can see in real-time what happens in the other room.

However, after about 20-30 minutes the camera always shuts down and leave me with "An unexpected error occurred. Please try again."...

Screenshot: https://i.imgur.com/JLZH6Ef.png.

Questions: What am I doing wrong? Are we not supposed to be able to live stream with the Arlo cameras?

Thanks,

Victor

[StephenB]

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@bejcon wrote:

I am trying to setup a LIVE view (from browser) on a separate monitor, so that I can see in real-time what happens in the other room.

However, after about 20-30 minutes the camera always shuts down

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The software is designed to time out the livestream after about 30 minutes.  Though I don't think it is supposed to present the "unexpected error" message.  I'm tagging the mods ( @JamesC and @ShayneS ) so they can follow up on that bit.

[ShayneS]

Are you still experiencing this?