Arlo|Smart Home Security|Wireless HD Security Cameras
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How to transfer subscription

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  • ‎2025-06-24 05:46 AM
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106359721
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Follower
‎2025-06-24 05:46 AM

I had an Arlo camera that no longer works or I had a subscription. So I bought an Arlo camera the same, I was entitled to 3 months of free trial, and at the same time I continued to pay for the other subscription without realizing it when the camera was no longer used because I no longer walk

Today impossible to change the subscription and put it on the new camera, and I can't subscribe to a subscription with my new camera either

How can I do it?

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StephenB
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‎2025-06-24 06:21 AM
@106359721 wrote:

comment puis-je faire ?

If you have a single-camera subscription for the old camera, then you cannot transfer it.  You'd have to cancel it, and then re-subscribe for the new camera when the trial runs out.

 

What happened to the old camera?  

 

 

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