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Help with reset verify phone number

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JRV1234
Aspirant
Aspirant

hello, im new to arlo and we just set it up but we broke the screen to the phone that we set up the verification phone number with so now we cant log in ... how do we change that phone number to a different one? i tried to do the email login instead but the time runs out before i get the email. 

3 REPLIES 3
ShayneS
Arlo Moderator
Arlo Moderator

Are you still experiencing this issue? Hopefully the email verification came through quickly this time. 

JRV1234
Aspirant
Aspirant

yes i am still not able to log in 

ShayneS
Arlo Moderator
Arlo Moderator

I have escalated your case & someone from support will be reaching out to you as soon as possible. I have provided your escalations number here: 43127039