Arlo|Smart Home Security|Wireless HD Security Cameras
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Help me about this camera

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  • ‎2023-08-05 03:03 PM
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Gurky
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‎2023-08-05 03:03 PM

I just got my package of 3 Brand new Arlo essential cameras and i had then charged up fully and had so much trouble connecting them i firt contacted my bell to change the frequency to 2.4 GHz and that didn't work, Then they told me i had to change the wifi channel? i called my bell they said they dint know what that is and then i call arlo they tried to help me but no luck now i don't know if i should get a refund or just try again to connect them, if anyone know the problem please help me

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JamesC
Community Manager
Community Manager
‎2023-08-07 11:28 AM

Gurky,

 

At what point during the onboarding process are you experiencing an issue? Are you seeing any error messages?

 

JamesC

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