Gen 2 essential spotlight keeps turning on.

[Barryoc]

I have a Gen 2 Essential camera that the spotlight keeps turning on even though it is disabled. I have defaulted it several times. it is paired to the Arlo Home Base router. I have been having nothing but problems with these cameras ever since I bought them which were extremely expensive. There are no updates available in either the home base router or the camera(s) I not only spent a lot of money on the cameras but also for the support/storage plan. This is the 2nd camera out of 4 that I have had nothing but problems with. It works for a couple of days without it turning on but then out of nowhere it just starts turning itself on. PLEASE don't ask me to re-initialize it again as I am pretty smart and know what I am doing. I also have several Blink cameras which I have never had ANY issues with besides the batteries having to be replaced a lot which is why I decided to purchase the Arlo's as I was considering replacing all of my Blinks with them (6) but I am starting to think that this was a mistake and I should be doing the purchasing in reverse and replacing all of my Arlo's with Blunks.

Why does this 1 camera continue to have this issue. ( it is labeled as Front Door I ) and they are relatively brand new.

[ShayneS]

I have escalated your case & someone from support will be reaching out to you as soon as possible.