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Factory Reset not working

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Alfie2019
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‎2022-10-19 03:14 PM

Have been unable to connect a new camera to my wifi. Tried to carry out a factory reset however after holding down for 15secs the amber light flashes 12 times. No blue light. When trying to connect camera chimes then phone cant find it. 

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StephenB
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‎2022-10-20 05:12 AM
@Alfie2019 wrote:

Have been unable to connect a new camera to my wifi. Tried to carry out a factory reset however after holding down for 15secs the amber light flashes 12 times. No blue light. When trying to connect camera chimes then phone cant find it. 

Try onboarding with a PC (my.arlo.com) - ideally connected with ethernet.

 

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