Arlo|Smart Home Security|Wireless HD Security Cameras

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I have gone through all steps from the blue flashing light to hearing the chime when over the code but it still cannot find it or sync my new camera. I have four other cameras & l did not have any problems syncing them.
Can anybody help or have advice to help please n

3 REPLIES 3

If you are using the app, then maybe try switching to a PC - browsing to my.arlo.com.

Also, be careful to choose "Essential Spotlight & Essential XL Spotlight" wen you "add device". Just choosing "Essential" won't work.

Hi Stephen,
I have clicked the essential XL
If l do it on the PC can l still bring up on my phone ?

@Lynmck653 wrote:

If l do it on the PC can l still bring up on my phone ?

Yes. You are onboarding it to your account, so it will show up on all your devices.

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