Essential spotlight camera - image tinted red

[Fuj]

Camera image is tinted red ?.?

[jguerdat]

You have a first! Since you can't pull the battery to reset it, try removing the camera from Settings, My Devices as well as using the reset procedure by holding the button for >10 seconds. Reconnect it to see if that helped. If not, use the Contact Support link at the bottom here.

[JamesC]

Fuj,

Please provide a video clip/screenshot of what you are experiencing. Does this happen on recorded content as well as live streaming?

JamesC

[Fuj]

Sadly no cure found.

All combinations of app/camera/night vision removal/re-installation tried but no success.

Camera has been exchanged by Amazon.

[Oldschool1503]

Mine just started showing a pink or purple tint even on recording? Tried everything.

[JamesC]

Oldschool1503,

Try removing the camera, factory reset, and re-sync. Do you still experience the same issue?

Factory reset instructions can be found on page 67 here: https://www.arlo.com/en-us/images/documents/arloessential/Arlo_Essential_Device_UM_US.pdf

JamesC