Arlo|Smart Home Security|Wireless HD Security Cameras
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Essential camera not recognized

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Eyoung1888
Follower
Follower
‎2022-11-08 07:49 AM

I have a 3 pack of Essential cameras - used them for 3 months - took them down to charge them and only 2 are recognized- deleted all and restarted - no luck with third camera - any suggestions?

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Dannybear
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Master
‎2022-11-08 12:37 PM

Sounds like the camera battery has died. The batteries are not replaceable unfortunately. Take back to the store if within store return policy else contact arlo customer support for a RMA.

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