Essential Spotlight Cameras Offline

[ryrad23]

I have 3 cameras. All went offline at the same time. All have battery power. Nothing wrong with my wifi. Removed one of the cameras from my account and I can't reconnect it because it won't connect to wifi anymore. When I scan the QR code I get a chime and then it eventually blinks amber and doesn't connect. Is there anything I can do or are all these cameras just $200 paper weights now? I only bought them like a year ago.

[jguerdat]

Have you tried the reset procedure spelled out in the support section FAQ here?

[ryrad23]

https://kb.arlo.com/000062438/How-do-I-factory-reset-my-Arlo-wire-free-camera

This is what I followed.  Removed one of the cameras and tried to re-add and it won't even connect to wifi.  So all cameras are offline and unable to connect to wifi. 

[jguerdat · Accepted solution]

Try rebooting your router as well as your phone. A reinstall of the app may also be useful.

[ryrad23]

This worked. Not a phone reboot, but the app reinstall and router reboot. I apologize in that I did them both at the same time so I can't pinpoint exactly which one it was. Thank you for your advice and insight!