Error message

[PiccoloS]

Getting an error message after the app logged me out. The camera is still detecting motion and sending me notifications but I cannot log into the app.

The error reads:
“We’re sorry, Arlo is currently unavailable.”

It seems like this is a recurring problem with arlo as I’ve read the same problem every year in this forum.

[jguerdat]

Have you rebooted the phone and maybe reinstalled the app? WHat about using the web client - same thing?

[PiccoloS · Accepted solution]

Hello there. I did all of the above . The app worked for a moment and then logged me out again and displayed the same error message. It eventually worked after a few hours but I’m still not sure what the proper troubleshooting method is for the next time this happens.

[jguerdat]

It  may have been a backend issue that was resolved - you can't fix anything like that on your end.

[PiccoloS]

Splendid.