Arlo|Smart Home Security|Wireless HD Security Cameras

Doorbell damage

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cmariadiaz
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This is my second Arlo doorbell (wireless).  The first one was damaged by someone.

 

This second one (which I had brought over a year ago but installed less than a month ago) has been damaged again.  It's the glass over the camera.  Can it be replaced?  I don't want to buy yet a third doorbell and have it destroyed again. 

 

I'm frustrated as to how easily it's been damaged. The doorbell failed to give me the notifications (starting at 25%) that it was running low and when I realized it the doorbell hadn't functioned for a week - and it was then that it was damaged (the glass is scratched and almost cracked but not like the 1st one) . I'm at a wits end. 

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TomMac
Guru Guru
Guru

read this from arlo, may help

 

https://www.arlo.com/en_gb/support/faq/000056563/What-do-I-need-to-know-about-the-Arlo-Theft-Replace...

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