Arlo|Smart Home Security|Wireless HD Security Cameras

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Mick47
Aspirant
Aspirant

Have essential pro.

How do I turn off animal detection.

Now have a guard dog.

Ta

8 REPLIES 8
Mick47
Aspirant
Aspirant

To better explain..I just  can't find the settings area to turn this off..just need step by step.

StephenB
Guru Guru
Guru

@Mick47 wrote:

To better explain..I just  can't find the settings area to turn this off..just need step by step.


If you see "Library" as an option in your app, then use this guide:

If you instead see "Feed" and "Dashboard" then use this:

Mick47
Aspirant
Aspirant

Thanks Stephen. 

Mick47
Aspirant
Aspirant

Have deleted the setting but still getting emails saying an "animal" detected on a camera.

Have even turned off motion.

How does that happen..?

BrookeN
Arlo Moderator
Arlo Moderator

Do you have all other motions turned on? If so can you turn them off just to see if you get the same behavior. Please let me know after you have done that.

Mick47
Aspirant
Aspirant

Have everything turned off except person and audio.

Ta

StephenB
Guru Guru
Guru

@Mick47 wrote:

Have deleted the setting but still getting emails saying an "animal" detected on a camera.

Have even turned off motion.

How does that happen..?


The smart notification settings only apply to push notifications - not email.

 

No idea why that is, and IMO Arlo should fix it.

Mick47
Aspirant
Aspirant

Agree Stephen...getting rid of arlo emails every morning is the whole reason I took it off the Animal setting.