Arlo|Smart Home Security|Wireless HD Security Cameras

Crackling noise on live after installing solar

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Na93
Guide
Guide

Hey guys,

 

just purchased my first Arlo Camera after upgrading from my AliExpress cameras…

 

Just the essential wire free and essential solar,

 

Everything was working great until I added in the solar panel to my camera. Now I hear a lot of crackling and hissing when watching live. Looking back at a feed or manually recorded video there aren’t any issues. When I unplug the solar the issue goes away,

 

video 

 

I have restarted the unit and done everything troubleshooting I could think off. All up to date with firmware. Issue arises when I watch on my iPhone and iPad

 

Any suggestions? Apart from returning the unit if that can be avoided 

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StephenB
Guru Guru
Guru

@Na93 wrote:

Issue arises when I watch on my iPhone and iPad

 


Does it also happen on a PC (my.arlo.com)?