Arlo|Smart Home Security|Wireless HD Security Cameras

Connections - Got new router.

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Fontenot22
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Got new router. Now app can't find cameras. I reset them but still nothing. Spent alot of $$

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StephenB
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@Fontenot22 wrote:
Got new router. Now app can't find cameras. I reset them but still nothing. Spent alot of $$

FWIW, the simplest way to migrate to a new router (for all your devices) is to set it to use the same network name and passphrase as the old one.

  1. What router model are you using? 
  2. Is the network set to use WPA2 (AES) security? 
  3. Are you getting the chime when you scan the QR code?