Arlo|Smart Home Security|Wireless HD Security Cameras
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Charged Extra

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  • ‎2023-06-07 04:00 PM
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morganne
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‎2023-06-07 04:00 PM

I made a purchase through Arlo on Sunday because my products were reaching their EOL and I received a discount to replace them. My purchase was $161.99, and that amount was fully withdrawn from my bank account. An hour later, I was charged an additional $34.03. Yesterday morning, I was charged $107.99. Who can I talk to about this?

 

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ShayneS
Arlo Moderator
Arlo Moderator
‎2023-06-12 01:39 PM

I have escalated your case & someone from support will be reaching out to you as soon as possible. I have provided your escalations number here: 43523647

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