Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Can’t reset essential XL

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  • ‎2024-03-02 10:06 AM
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Billy137
Tutor
Tutor
‎2024-03-02 10:06 AM
Reset is not working. Camera is blinking Blue for a view seconds.
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jguerdat
Guru Guru
Guru
‎2024-03-03 06:55 AM
Did you actually hold the button for at least the amount of time to get the LED blinking? https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera
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Billy137
Tutor
Tutor
‎2024-03-03 07:54 AM
Hi, Its strange if I hold the button after 3 seconds, 1 second orange and then flashing blue every 3 seconds. With holding the button. The orange led 1 time only flashing 1 second.
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ShayneS
Arlo Moderator
Arlo Moderator
‎2024-03-05 11:48 AM

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support through the Arlo Mobile App by navigating to Settings/System/Support.

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