Arlo|Smart Home Security|Wireless HD Security Cameras

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BigEd1951
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smarthub does not show on iphone of person i granted access to which excludes the person from viewing local storage videos.

 

how can this be corrected??

 

thanks in advance

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StephenB
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@BigEd1951 wrote:

smarthub does not show on iphone of person i granted access to which excludes the person from viewing local storage videos.

 

how can this be corrected??

 


Unfortunately, direct access is only available from the app using the primary account credentials.

 

So it is not available to friend accounts to which you have granted access.

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StephenB
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Guru

@BigEd1951 wrote:

smarthub does not show on iphone of person i granted access to which excludes the person from viewing local storage videos.

 

how can this be corrected??

 


Unfortunately, direct access is only available from the app using the primary account credentials.

 

So it is not available to friend accounts to which you have granted access.