Cameras not recording

[Lisapaget]

I upgraded toothed latest platform and yesterday afternoon my cameras stopped recording I've checked the subscription and that's all up to date but I have no recordings at all

[StephenB]

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@Lisapaget wrote:

I upgraded to the latest platform and yesterday afternoon my cameras stopped recording I've checked the subscription and that's all up to date but I have no recordings at all

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Can you make a manual recording while livestreaming a camera?

[Lisapaget]

Yes you can you just have no notifications of any motions or recordings it was working up until 3pm yesterday then just stopped

[StephenB]

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@Lisapaget wrote:

Yes you can you just have no notifications of any motions or recordings it was working up until 3pm yesterday then just stopped

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Have you checked that the cameras are still armed?

[Lisapaget · Accepted solution]

Ixfound that under Standby ther was no rules added them now and it's working great again 

Thank you 

[FranklinRT]

Yeah i've had 3 different clients click standby and they didn't realize this.  So glad everything is working well again.