Camera won’t record movement

[Claired9]

I have 3 cameras, 2 are working fine, but 1 detects movement but won’t record anything! I’ve reset base station, reloaded all cameras, and still 2 work great and 1 won’t record anything. What can I do to get it working?

[StephenB]

What camera model?

Have you tried making a manual recording?

Have you checked the subscription status for the camera?

[Claired9]

Its the arlo essential camera with spotlight, I don't have a subscription, the other 2 cameras record and keep the recordings for 7 days.

[dcfox1 · Accepted solution]

---

@Claired9 wrote:
Its the arlo essential camera with spotlight, I don't have a subscription, the other 2 cameras record and keep the recordings for 7 days.

---

With the Essential you need a Subscription for cloud recordings after the 3 month trial to smart runs out. Your other cams must be an Pro2 or older that still have the free 7 day cloud storage.