Authentication service is down

[ohcarrp]

I am trying to login to the app to set up my new essential spotlight camera system, first of all it wouldnt let me creat an account and now it won't login or authenticate my login. Please help.

[JamesC]

We've had other reports of this issue this morning. Our team is actively investigating these reports and working toward a resolution. I will provide an update once I have more information.

JamesC

[ohcarrp]

Would this also prevent you from creating an account?

[JamesC]

Yes. Keep an eye on status.arlo.com for updates.

JamesC

[ohcarrp · Accepted solution]

Cheers, it seems to be fixed now. All 3 cameras added. Will have to put them up tomorrow 👌🏻