Arlo|Smart Home Security|Wireless HD Security Cameras

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My Essential outdoor Arlo used to record to the Library and was sensitive. Now it hardly records. I have the whole area saved properly into the Activity Zone 1. Any thoughts?

2 REPLIES 2

Is the camera's trial subscription still active as found in Settings, Subscription? These cameras (and all newer cameras starting with the Ultra) require a sub for cloud recording.

@husJoi wrote:

My Essential outdoor Arlo used to record to the Library and was sensitive. Now it hardly records. I have the whole area saved properly into the Activity Zone 1. Any thoughts?

If it sometimes records, then the subscription must still be active. One easy way to check that is to see if you can make a manual recording while livestreaming.

Have you tried using the motion detection test?

https://kb.arlo.com/41/How-do-I-change-the-motion-sensitivity-on-my-Arlo-camera

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