Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo essential recordings issue today

Reply
Discussion stats
  • 2 Replies
  • ‎2024-08-31 08:31 PM
  • 1533 Views
  • 0 Likes
  • 2 In Conversation
Tonered12
Apprentice
Apprentice
‎2024-08-31 08:31 PM

My camera has been messed up all day, showing the yellow as if there is motion but continuously (causing battery to drain) and when there actually was a motion event it showed minutes later or not at all..is anyone else having the same issue ? Going to factory reset in the am ..

Labels:
0 Likes
Reply
Message 1 of 3
1,533
2 REPLIES 2
Tonered12
Apprentice
Apprentice
‎2024-09-01 04:21 AM

Update, did a factory reset and made it worse. Motion triggering every minute now and it’s facing a wall in my house charging so there’s no possible motion trigger. 

0 Likes
Reply
Message 2 of 3
1,517
jguerdat
Guru Guru
Guru
‎2024-09-01 06:14 AM

Use the app to go to Settings, Support and choose your camera. Scroll down to Contacts to see what official support may offer.

0 Likes
Reply
Message 3 of 3
1,504
Discussion stats
  • 2 Replies
  • ‎2024-08-31 08:31 PM
  • 1534 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.