Arlo|Smart Home Security|Wireless HD Security Cameras
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AlanOtts1
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‎2022-10-14 08:53 AM

I cant get a subscription. I have 3 cameras and 2 of the trials are expired and the other is about to expire. I try to use my app but it shows that I am in a different country and will not let me change the country. I cant get a phone number to call because the automated system refers me to EU support .

I've tried using my pc to go through Arlo.com and I get the same results.

Can anyone provide a # to talk to someone in the United States to help me resolve this issue as my cameras are useless for anything but live feed.

 

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jguerdat
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‎2022-10-17 08:13 AM

In what country was the system first set up? That makes the difference in getting a subscription.

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StephenB
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‎2022-10-17 08:42 AM
@jguerdat wrote:

In what country was the system first set up? That makes the difference in getting a subscription.

I believe what matters is the country you were in when the account was created.

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