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Arlo Essential spotlight camera will not record any video

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Chrissy1985
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‎2021-09-24 12:53 PM

I have contacted support with no luck.  I have done all the steps that they have suggested and no luck.  The spotlight will come & I will get a notification that there is motion but it will not record any video.  I have it set up to record locally.  Even when you use the "live" option there is no icon to click to record or take a picture

 

Any one have any ideas?  I really don't want to buy a new camera as this one isn't even a year old.

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dcfox1
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Master
‎2021-09-24 01:55 PM
@Chrissy1985 wrote:

I have contacted support with no luck.  I have done all the steps that they have suggested and no luck.  The spotlight will come & I will get a notification that there is motion but it will not record any video.  I have it set up to record locally.  Even when you use the "live" option there is no icon to click to record or take a picture

 

Any one have any ideas?  I really don't want to buy a new camera as this one isn't even a year old.

Did you 3 month trial run out. What you described seems like no subscription with no cloud recordings and no record button when live view.

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