Arlo Essential VMC2020

[takedown288]

So, having some difficulties with connecting my essential camera. I have 3 essential spot light cameras and one essential camera. Had them for a couple years now and all of a sudden one of my spotlight essentials and my essential just disconnected and ever since I have not been able to connect them. I contacted support and they sent me a new essential camera and I can't even get the new one to connect. My other two cameras work just fine and I haven't had a problem with them. Support hasn't been very helpful and I only assume it's because they have no idea what's going on either. I don't have a subscription anymore and can't get myself to pay for one with two non working cameras. I've reset the cameras, I've reset my internet. I don't know what else to do, please help!

[jguerdat]

Are you connecting to WiFi or via a hub? Have you rebooted your router or hub, depending on how they're to be connected?

[takedown288]

Connected to Wifi and yes, I have rebooted the router. 

[jguerdat]

What happens if you bring the camera(s) closer to your router? Have you checked for possible interference from other wireless devices near the cameras?

[takedown288]

Done all that, my router is in my living room. We don't have much hooked up to it and we have the highest/best internet we can get. I've even disconnected everything else and tried to connect the cameras and still nothing.