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Arlo Essential VMC2020

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dghunt383
Aspirant
Aspirant

When app was set up on iPad for wireless Arlo Essential camera, on the videos in feed you could share, download etc by tapping the 3 dots.  Suddenly the dots are gone and there are no options. We have made no changes we are aware of. We have signed out of the app, deleted the app, turned off iPad, turned back on, set app back up.  Still no dots.  Any other suggestions?  This is happening on iPad and iPhone.

 

 

3 REPLIES 3
jguerdat
Guru Guru
Guru

No iOS here but is it different whether in landscape vs. portrait mode?

dghunt383
Aspirant
Aspirant

Unfortunately doesn't make a difference.  Thanks for your post.

ShayneS
Arlo Moderator
Arlo Moderator

Which version iPad do you have? Is this occurring on iOS App version 4.4? I am not able to replicate this with an iPad Pro 12.9 inch